Privacy Policy
Privacy Policy
Effective Date: October 21, 2025
Introduction
1. Information We Collect
A. Personal Information
- Name, email, phone number, mailing address
- Date of birth, gender, and medical history (for patients and program participants)
- Payment information for program enrollment, products, or services
- Login credentials for AI Wellness Connect and other digital platforms
B. Non-Personal Information
- Browser type, device information, IP address, and website usage data
- Cookies, analytics data, and app usage metrics
- Engagement with programs, media, or events
C. Health & Wellness Data
- Wearable and biometric data from devices provided in programs (e.g., Vital Friend)
- Program outcomes, lab results, and scans (used for internal analysis and pilot metrics)
2. How We Use Your Information
We use your information to:
- Provide and manage programs, services, and brand partnerships
- Personalize your experience on our website, apps, and wellness programs
- Track progress, health outcomes, and program engagement
- Communicate updates, offers, and news regarding AI Wellness programs
- Produce aggregated, anonymized data for research, analytics, and pilot studies
- Ensure security and compliance with legal and regulatory obligations
3. How We Share Your Information
We respect your privacy and only share information as necessary:
- With Service Providers: For billing, IT, analytics, or program management purposes
- With Partners & Brands: Only anonymized or aggregated pilot data, unless you consent to sharing
- Legal Compliance: To comply with laws, respond to legal requests, or protect rights
- Business Transfers: If the AI Wellness Center is involved in a merger, acquisition, or sale, information may be transferred
Note: We never sell personal or health information to third parties.
4. Cookies & Tracking
We use cookies, analytics tools, and similar technologies to:
- Improve website functionality and performance
- Understand user behavior for marketing and program optimization
- Provide personalized content, ads, and engagement suggestions
You can manage cookie preferences through your browser settings.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your data. While we strive to secure information, no method is 100% secure. By using our website and services, you acknowledge that absolute security cannot be guaranteed.
6. Your Rights & Choices
Depending on your location and role (patient, practitioner, brand partner), you may:
- Access, correct, or delete personal information
- Opt-out of marketing communications
- Request anonymized participation in research or pilot program data
- Withdraw consent to share data with third parties, when applicable
To exercise these rights, contact us at team@aiwellness.ai.
7. Retention of Data
We retain personal, health, and program data only as long as necessary to:
- Provide services and fulfill contractual obligations
- Comply with legal, regulatory, or professional requirements
Analyze pilot programs and outcomes in anonymized form
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.
9. Children’s Privacy
Our programs and website are not directed to children under 18. We do not knowingly collect information from minors. If you believe we have inadvertently collected such information, please contact us for removal.
10. Updates to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date updated. Continued use of our website or services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
AI Wellness Center of Excellence
2080 Century Park East, Suites 1204 & 707, Los Angeles, CA 90067
Email: team@aiwellness.ai